How to Set Up an Autoresponder Print

An autoresponder sends an automatic reply to anyone who emails a particular address — useful for holiday messages, out-of-office notices, or acknowledging contact form submissions.

Creating an Autoresponder

1. Log in to the Webfort control panel and go to Websites.
2. Select the website the email address belongs to.
3. Click Emails in the top navigation.
4. Click the email account you want to set up an autoresponder for.
5. Find the Autoresponder section and toggle it on.
6. Enter the subject and message of the automatic reply.
7. Optionally set a start and end date (useful for holidays).
8. Click Save.

Writing a Good Autoresponder

• Keep it short — people just want to know you've received their message and when you'll reply.
• Include an alternative contact if there's someone covering for you.
• Give a realistic return date rather than "I'll reply soon".

Example

Thanks for your message. I'm out of the office until 5 January and will reply when I'm back. For urgent matters, please contact colleague@yourdomain.com.

Best Practices

• Disable the autoresponder as soon as you're back — or use the end-date field so it stops automatically.
• Autoresponders only send one reply per sender per day to avoid loops.